Resources for HR and Payroll Staff

Learning new systems and new ways of doing things can be stressful.

We hope you find the following resources helpful.

Some items are specifically for HR and Payroll employees, so you may need to login with your ONID after you click a link.

 

Contact us about HRSDContact us about ESM

HRSD FAQ

 

Has there been user testing of the new system?

When does an employee have access to the Employee Service Portal?

What types of employees will be supported by the new onboarding process?

For offboarding are there tie-ins with other offices besides HR & Payroll? Like UIT and DFA IT for access?

How will these changes impact student hiring?

I am hiring 3 part-time instructors this week for winter term. Do I process all as in the past?

Is there a way to make the steps clearer for new hires? Like, step one create ONID, step two etc. Many of our new hires get one letter with a long list of “stuff” and do not understand what to do to get into their courses.

As an office manager with multiple duties and systems to navigate, it would be wonderful if a simple STEP BY STEP guide could be provided. Is that a possibility?

Many HR Liaisons actually do the onboarding and answer all the questions rather than the supervisors - can we be included on any onboarding so we know what’s happening?

During the phase 1 roll-out, will we be doing parallel processes (using both the existing system and the new) as backup?

On day one, will the new employee have all of the systems access required for their position? For example, Banner, BennyBuy, Total Contract Manager, TouchNet, etc.?

How will this system help streamline various processes for HR liaisons?

Should a stall in the process occur, will the Benny Bot be able to pinpoint where the stall has occured? Specifically user issue or waiting on new hire?

Will AskHR@oregonstate.edu continue to be a way to access HR with questions through email?

When will existing employees be added to the system?