Yes, the system has been tested by our implementation partner and includes weeks of testing specific functionality that has been built.
OREGON STATE UNIVERSITY
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Helpful things to know about our new Human Resources Service Delivery system
We hope you find the following resources helpful.
These resources are available for the public-at-large.
Use this Quick Reference Guide to get familiar with the new Employee Service Portal.
Yes, the system has been tested by our implementation partner and includes weeks of testing specific functionality that has been built.
Any individual with an ONID will have access to the ESP. Once the new hire has an ONID account activated, they will also have access to the Employee Service Portal.
Positions that are recruited for using jobs.oregonstate.edu will be covered in this first phase and we expect to add non-recruited positions in a future release
Not currently, but those are planned for future improvements.
Student employee hiring will continue to use the Benny Hire system.
Yes, use the previous onboarding process. New hires after the launch of the HR Service Delivery platform will utilize the new process.
Yes, we have eliminated the long list of "stuff" for new hires and supervisors and have broken the information down into smaller bits that are assigned at more appropriate times. In the new onboarding process there will be tasks that are assigned to the new hire, supervisor or someone in HR to process as the onboarding progresses. For example, pre-day 1 activities for a new hire include: Complete form I-9, Get Parking Permit, complete Flexible Work Arrangement Agreement (as needed).
We have created Quick Reference Guides that will assist you in navigating the system. The Quick Reference Guide for the Employee Service Portal is posted on the HRSD website.
Yes, the HR liaison can be added to the watch list.
No, new hires after the launch date will run through the new process, existing new hires that are in process, will utilize the existing process.
Not for this first phase. Other IT strategic projects that are in-flight will help improve access to those systems. Access to those systems on Day 1 will change over time as the onboarding process is continually improved. What we have done is get the necessary information to the supervisor and/or new hire quicker and in most cases prior to the start date so request for access can be completed and processed.
HR liaisons will be able to view cases they have opened or have been added to the the watch list on.
Yes, but only for some things. Benny, the virtual assistant can show you the status of a case. Those statuses include a "suspended" status. For the onboarding process, Supervisors will be able to see a timeline with a list of tasks, and who is assigned to the task.
Yes, AskHR will continue to be a resource for OSU Employees and can be contacted by email, phone, and also by submitting a HR General request in Service Now.
OSU employees will be added to the service delivery technology before the go-live / launch date.